Online orders will be processed through a third party secure site where
you can pay with your Visa, MasterCard, American Express, and Discover Card
as well as bank account transfers. You may adjust quantities when
you get to the shopping cart page or return to this ordering page to add
other items.
*For California customers - All prices of taxable items
include sales tax reimbursement computed to the nearest mill. Online
ordering is available only for the continental United States. All other
inquiries should be made by e-mail.
Unless prior arrangements have been made, orders are
shipped via United States Postal Service Priority Mail (except chestnut
knives purchased alone which are shipped via USPS First Class). We have
found this to be the most economical means to ship your chestnuts to you
in a timely manner. With the USPS Flat Rate program we are able
to ship up to 10 pounds of chestnuts anywhere in the United
States for $10.85. This is about 33% of prior rates for many
customers in the east! We also use "Large Flat Rate" boxes which
can accommodate an order of 18 pounds at a shipping cost of
$14.65. Note: For orders over 36 pounds, please e-mail
for an accurate quote of shipping costs.
Unless special arrangements are made, we will generally
ship your order on the Monday or Tuesday after your order was placed.
NOTE: Orders placed by 10pm on Sunday will be shipped
on Monday. Orders placed between Sunday night and Tuesday noon will
be shipped on Tuesday (see special rules for October 9th at top
of page). Orders placed after noon on Tuesday will be shipped the
following week, though we do ship some packages to northern California
destinations on Wednesdays. Our goal is to minimize the chance for having a
delay of your package over the weekend so that your chestnuts will arrive
fresh. Once shipped, nearly
100% of orders arrive in one to three business days.
Mail Orders - We recognize that some customers do not
wish to make payments online. We suggest that you go ahead and create your
shopping cart and print it out. You may then mail it along with your check
and we'll ship out your order when we receive payment. However, please send
us an e-mail to let us know that your order is coming so that we may reserve
your purchase items for you. If you're going to mail or fax a credit card
purchase, please complete the Order Form.
If you have any questions at all, please do not hesitate to e-mail us at harvey@chestnuts.us
. Once harvest is complete, we will also be able to take
phone calls but ask that you use e-mails to communicate in the
meantime.
If your purchase is a gift being shipped to someone else,
please e-mail us at harvey@chestnuts.us
to let us know and let us know what message you'd like to be included with
your shipment. This will also alert us to exclude the invoice from the package.
